Privacy Policy

Effective Date: June 11, 2025

1. Who We Are

Mom & Little One is a family-oriented online store committed to providing trusted baby products and new mom essentials. We value transparency and your trust, and this Privacy Policy is designed to help you understand how we handle your personal data. Whether you’re browsing our shop or making a purchase, your privacy is protected under this policy.

2. Information We Collect

We collect a variety of information to serve you better and ensure a smooth user experience. The data we collect includes:

  • Full name, email address, and phone number
  • Shipping and billing addresses for order delivery
  • Secure payment information (not stored on our servers)
  • Order history and preferences
  • Account credentials, if you register
  • Communication preferences
  • Technical data like browser type, IP address, and usage patterns using tools like Google Analytics

By collecting this information, we aim to provide relevant content, personalized support, and an improved shopping experience for you and your family.

3. How We Use Your Information

We use your personal information to:

  • Process orders and manage customer accounts
  • Send confirmation and tracking details
  • Respond to customer inquiries and feedback
  • Offer personalized product recommendations
  • Send newsletters and promotional emails with your consent
  • Enhance site features and content relevance
  • Prevent fraud and ensure platform security
  • Comply with legal obligations and audits

4. Sharing Your Information

We do not sell or rent your personal data to marketers or unrelated third parties. We only share your data with trusted entities, such as:

  • Payment service providers (e.g., Stripe, PayPal)
  • Logistics and shipping partners
  • Email and SMS marketing platforms
  • Analytics and customer experience platforms
  • Regulatory or government authorities when required

These partners are required to follow confidentiality and security measures to protect your information.

5. Cookies and Tracking Technologies

Cookies help us understand how visitors use our site and tailor experiences. We use them for:

  • Saving cart and session data
  • Tracking performance and traffic sources
  • Improving product discovery
  • Offering region-specific shipping and promotions

Users can disable cookies in their browser settings, but certain features may be limited.

6. Data Retention

We retain your data for as long as needed for legal, operational, and support purposes. This includes:

  • Order records for up to 7 years for tax compliance
  • Customer service history
  • Marketing consent logs

You can request deletion of your account or data at any time by emailing us.

7. Your Rights

As a user, you have the right to:

  • Access or download the personal data we store
  • Request corrections to outdated or inaccurate data
  • Opt-out of marketing communications
  • Request deletion of your account

Contact us via [email protected] to make a request or Contact Us Page.

8. Children’s Privacy

We do not knowingly collect information from users under 13 years of age. If we become aware of such data, we take steps to delete it immediately.

9. Security

Your security is our priority. Our website uses HTTPS encryption, regular malware scans, and secure payment gateways to ensure your data is protected from misuse and unauthorized access.

10. Changes to This Policy

We may revise this policy periodically to reflect legal or operational changes. Updates will be published on this page with the effective date noted at the top.

11. Contact Information

If you have any questions about our privacy practices, please reach out:

MomAndLittleOne Inc.
1007 N Orange St, 4th Floor
Wilmington, DE 19801 – USA
📧 [email protected]
📞 +1 (828) 715 3240

12. International Data Transfers

We comply with international data protection laws. If you use our services from the EU or elsewhere outside the U.S., your data will be processed under applicable privacy regulations like the GDPR, where appropriate.

13. Third-Party Links

We may use the following services to operate this website and manage transactions:

  • Google Analytics – for website traffic monitoring.
  • Stripe – for secure payment processing.
  • Google reCAPTCHA – for spam protection on forms.
  • Facebook Pixel – for marketing and ad tracking.

These tools may collect cookies or anonymized data according to their own privacy terms.

14. Your Consent

By using our site, registering an account, or placing an order, you accept the terms of this Privacy Policy and consent to our data practices.

For more information on digital privacy, you may visit the Federal Trade Commission Privacy Guidelines.

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